Touch screen not working, unable to unlock the phone but i am getting the calls, plz help me - HTC Touch P3450 Smartphone question. HTC Touch Troubleshooting. If you are unable to turn your phone off. Place it back in the phone and try turning your phone on to see if the touchscreen is working.

Drained/Malfunctioning Battery If your phone will not turn on, the most likely cause is a drained battery. Try putting your phone onto its charger for a couple hours and then attempt to turn it on again. If your phone still will not turn on, remove the battery for a moment and then replace it.

How Do They Unlock Phones. Additionally, if you have a spare battery, replace your current battery with your spare in order to see if it works with the spare. Unlocked Samsung J3 16gb Cell Phone more. If the spare works, it is likely an issue with the other battery.